Privacy Policy

This privacy policy (“Privacy Policy”) explains how your personal information is collected, used, and disclosed by Food Friend, Inc. (“Food Friend,” “we,” “us,” or “our”). This Privacy Policy applies to users of Food Friend’s website with links to this Privacy Policy including www.foodfriend.co; our application on mobile phones or tablets; and any and all data or information related to or derived from your personal interaction with us. The website and the application are referred to collectively as the “Product” in this document. 

For this Privacy Policy, the following definitions apply:

  1. “Personal Information” means information that allows someone to identify or contact you, including for example your name, address, telephone number, and email address.

  2. “Anonymous Information” means data that is not associated with or linked to your Personal Information; Anonymous Information does not, by itself, permit the identification of individual persons. Capitalized terms used in this Privacy Policy but not defined in this Privacy Policy have the meanings given to them in the Food Friend Terms of Use (the “Terms of Use”).

By registering with us or using our Product, you expressly consent to the information handling practices in this Privacy Policy. If you reside outside the United States, you understand that your Personal Information may be processed in countries (including the United States) where laws regarding processing Personal Information may be less stringent than in your country.

Information That We Collect About You

As we are an application that helps improve your ability to cook at home and track nutrition, we must collect some information about you.

Information About You That We Collect From You

  1. When you register for our Product, we ask you for and collect your name, e-mail address, username, and password for your Account.

  2. If you choose to add information to your user profile, we will collect that information.

  3. If you choose to participate in a survey, we may ask for and collect other requested information, such as your opinion of Food Friend or your phone number.

  4. If you choose to contact us by sending us an e-mail, fax, or letter, we collect your e-mail address, fax number, or mailing address, and any information contained in the e-mail, fax, or letter you send us.

  5. When you pay for our Product, we collect your complete credit card or other payment method information. We do not store such information.

Information About You That Is Created When You Use Our Product

  1. When you use our Product, we record certain information automatically, for example your Internet protocol (“IP”) address, browser type and plugins, operating systems, screen size and resolution, the time and date at which you access our Product, and an estimate of your geographic location.

  2. When you use our Product, we record actions you have taken in our Product, for example what buttons you click; events that occur; and your usage, progress, and performance data.

How We Get and Store Information About You

  1. Our website uses “Cookies” and other standard web technology to enable our Product to work. A “Cookie” is a small data file that we store on your computer. We may use session Cookies (which expire once you close your browser) or persistent Cookies (which remain on your computer for an extended period of time). Most web browsers accept Cookies by default, but allow users to reject Cookies by changing the browser preferences. In addition, our Product may cause Cookies from third party sites or applications to be saved on your browser or device. Our Privacy Policy does not cover these third party Cookies since we do not have any control over them. Finally, we may partner with third parties to manage our advertising on other sites. More specifically, we may use Google, Microsoft, Facebook or other providers to place advertisements on different sites across the Internet. Such third parties may use technologies such as Cookies to gather information about your activities on the Product and other sites you visit in order to provide you advertising based upon your browsing activities and interests.

  2. Our emails to you may use email beacons or tracking pixels. Email beacons and tracking pixels are small electronic images that tell us if an email has been opened and acted upon.

  3. Our Product on mobile phones and tablets store information about you on your mobile phone or tablet.

  4. Our Product stores information about you on computer servers and databases managed by us and hosted by several third party companies.

How We Use Information About You

  1. We use your Personal Information to provide our service to you, to personalize your experience with our Product, to improve our Product, and to secure your Account.

  2. We may use your Personal Information to send you transactional emails (such as a password reset), informational emails (such as a newsletter), and promotional emails (such as a special offer).

  3. We may create Anonymous Information from your Personal Information, for example by making a copy of the data collected by or created in our Product that is not linked to your Personal Information. We reserve the right to use and disclose Anonymous Information at our discretion.

How We Disclose Information About You

  1. Except as otherwise stated in this Privacy Policy, we do not trade, rent, or share your Personal Information with third parties, unless you ask or authorize us to do so. 

  2. We may provide your Personal Information to third party service providers who work on behalf of or with us to provide functionality to our Product, such as email services and web analytics services. These service providers are obligated to use your Personal Information only to provide services to us and not to disclose your Personal Information (except pursuant to a legal requirement such as a subpoena or warrant).

  3. If you use our Product in a language that is not English, we may work with certain organizations ("Localization Partners") to provide technical support to you in that language. We may share your Personal Information with the Localization Partner so that they can provide technical support to you. These Localization Partners are obligated to use your Personal Information only to provide technical support to you and not to disclose your Personal Information (except pursuant to a legal requirement such as a subpoena or warrant). You can contact us at support@foodfriend.co to identify any Localization Partners that provide support to you, and who as a result has access to your Personal Information. At your request, we will change the language in which you use our Product to remove you from any Localization Partners; however, this may mean that you will no longer have access to our Product in your preferred language.

Specific Business Deals May Require Us to Share Your Personal Information 

We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

Situations Where We Are Required To Disclose Your Personal Information

We may be required by law, or by law enforcement officers acting under the color of law, to record some or all of your communications on or through the Product. We may, and you hereby authorize us to, disclose your Personal Information (including your Account information) and your communications through the Product, if required by law or by law enforcement officers acting under the color of law, or if we believe in good faith that disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to protect and defend the rights, property or safety of us, our Affiliates, other users, or you; or (c) to investigate any violation or potential violation of the law, this Privacy Policy, the Terms of Use, or any other agreements between you and Food Friend.

Your Choices Regarding Your Personal Information

We offer you choices regarding the collection, use, and sharing of your Personal Information.

  1. You can manage your email preferences, indicating that want or do not want to receive informational emails (such as a newsletter) or promotional emails (such as a special offer) by emailing us at support@foodfriend.co. As long as you maintain an Account with us, you will receive transactional emails (such as a password reset or notices of material changes to our Terms of Use or this Privacy Policy).

  2. You can manage your browser's Cookies using the tools your browser provides, and you can opt-out of third-party vendor's use of cookies (including advertising networks like Google) by visiting their websites.

  3. You may change the information you submitted for your Account either in the Product or by contacting us at support@foodfriend.co. You may request deletion of your Personal Information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives. When we delete your Personal Information, we will retain data derived from you use of the Product as Anonymous Information that is no longer linked to your deleted Personal Information

Regarding Children

Children under 13 are not allowed to use Food Friend. We do not knowingly collect, maintain, or use personal information from children under the age of 13, and no part of the Service is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at legal@foodfriend.co.

Do Not Track Compliance

We do track your use of the Product over time because such tracking is required for us to track your progress through the Product and provide you with functionality in the Product that are tailored to you. Therefore, our Product does not respond to Do Not Track (“DNT”) signals. We do track the users of our Product across third party websites to provide targeted advertising directly to those websites. We do use advertising networks to present ads on third party sites, and those advertising networks and those third party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. (For more information, see the section entitled “How We Get and Store Information About You”, above.) If you are visiting such advertising networks or third party sites, your browser allows you to set the DNT signal so those groups (particularly advertisers) know you do not want to be tracked. You can find out more about your browser’s tracking capabilities and procedures for asking not to be tracked by contacting the developer or distributer of your particular browser.

Third Party Websites, Product, Services, Content, and Links

Please be aware that the terms of our Privacy Policy do not apply to third party websites, Product, services, or content or to links provided for the foregoing on our Sites or Product. Third party providers of such third party websites, Product, services, or content, may collect (via tracking technologies like Cookies or web beacons) and use information regarding your interaction with the third party website, product, service, or content that they deliver and with which you interact.

Security

We make reasonable efforts to protect your Personal Information, but no company, including Food Friend, can fully eliminate security risks connected to handling information on the Internet.

You acknowledge that security safeguards, by their nature, are capable of circumvention and food friend does not and cannot guarantee that your personal information will not be accessed by unauthorized persons capable of overcoming such safeguards. In particular, our Product may be used to access and transfer information, including your personal information, over the internet. You acknowledge and agree that food friend does not operate or control the internet and that unauthorized users (such as hackers) may use viruses, worms, trojan horses, and other undesirable data and software to obtain access to or damage our sites, Product, or your personal information.

Furthermore, we cannot be responsible for any of your Personal Information that you release on your own, or that you request or authorize us to release.

Rights for those in California

If you reside in California and have provided your information to us, you may request information once per calendar year about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at support@foodfriend.co with "Request for California Privacy Information" in the subject line and body of your message.

Amendment

This Privacy Policy may be amended by Food Friend from time to time. If we make material changes to this Privacy Policy, we will notify you by posting the revised Privacy Policy on our Sites or notifying you at your primary email address (if any, as specified in your Account information). You are responsible at all times for updating your Account to provide to us your most current e-mail address. If the last e-mail address that you have provided to us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to this Privacy Policy will be effective immediately for new users of our Product or Offerings; otherwise, these changes will be effective upon the earlier of five (5) calendar days following our dispatch of an e-mail notice to you or five (5) calendar days following our posting of a notice on our Product. Your continued use of our Product five (5) calendar days after the changes are first notified by Food Friend as described above will constitute your agreement to such changes. If you object to any change, your sole recourse shall be to immediately terminate your Account and cease using the Product. Except as otherwise provided in this Section, no amendment to this Privacy Policy will be valid.

Our Contact Information

If you have any questions about this Privacy Policy, please contact us by e-mail at support@foodfriend.co, marking the message “Attention: Terms of Use”.

Food Friend Privacy Policy and Your Privacy Rights

Updated: July 20, 2020